Reference

Privacy Policy for India Account Data

lunabet keeps one Privacy Policy for your account details, wallet records for UPI, Paytm and PhonePe, cookie choices, and support requests, so you can open an account knowing…

UPI data carePaytm recordsPhonePe checksCookie choices
lunabet Privacy Policy for India Account Data
CONTACT ROUTES

Contact Us About Privacy Requests

Privacy questions should reach the team that can check your account records, not a public chat thread.

Email privacy desk Write to our privacy team with your registered mobile number or email, the data…
Signed-in chat Use chat after signing in if your question concerns cookies, login alerts, or a…
Account request form Send a request from the account area when you want a copy, correction, or…
ACCOUNT SAFETY

Cookies, Security and Account Data

Our privacy work sits inside the account flow you use every day: login, wallet entries, table access, support, and device recognition.

Data we collect

We collect account details, contact data, device signals, login records, cookie IDs, game session references, and wallet activity needed to…

Why we use it

Your data helps us create access, verify account ownership, process wallet entries, detect unusual activity, answer support questions, and meet…

Cookie choices

Cookies remember login status, language, device settings, and security signals.

Payment record care

UPI, Paytm, PhonePe, and Google Pay references are used to match wallet entries, resolve failed transfers, and support audit checks…

Retention periods

We keep records only for account operation, legal duties, dispute handling, fraud prevention, and audit needs.

Your request path

You can ask for access, correction, or deletion of eligible personal data.

Privacy Policy Questions Before You Join

Before you open an account, you may want to know how personal data moves through the site and wallet. These answers explain the main privacy choices, request paths, cookie use, payment record handling, and security checks. They are written for India accounts and should be read with the full Privacy Policy, because exact handling can depend on local law, account status, and the request you send.

We collect details you provide during account setup, login records, device signals, cookie IDs, support messages, game session references, and wallet entries needed to run your account and respond to privacy requests.

Payment records help us match UPI, Paytm, PhonePe, and Google Pay entries to your wallet, investigate failed or delayed transfers, meet audit duties, and protect your account from unauthorised access.

Yes. Send a request from your signed-in account or privacy email path. We verify ownership first, then share eligible account data in a readable format where local law allows.

Contact support from the account area and tell us which detail is wrong. We may need proof before changing personal data, especially when it affects identity checks or payment records.

Cookies help keep you signed in, remember device choices, measure site errors, and detect unusual access. If you clear cookies, some privacy and security checks may run again.

Only staff and service providers with a work reason can access relevant records. We also share limited data with payment partners, verification tools, or authorities when legally required.

We keep data for as long as needed for account operation, legal duties, dispute handling, fraud prevention, and audit needs. Eligible records are deleted or anonymised when those reasons end.