Reference

Our Legal Terms and Your Rights

lunabet operates under a defined legal framework designed to protect your account, your data and your rights at every step.

Jurisdiction-dependent accessData protection commitmentsCookie policyAccount security termsContact and dispute paths
lunabet Our Legal Terms and Your Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have questions about these terms, wish to raise a dispute, or need to exercise any right under our privacy policy, the channels below connect…

Email — Legal Team Send your query or formal request to our legal contact address.
Live Chat — Account Queries For account-level questions tied to these terms — such as data access requests or…
Written Notice — Formal Disputes Formal disputes or notices must be submitted in writing via the legal email address.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We manage your data and account security through clearly defined internal policies.

Data We Collect

We collect the information you provide at registration — name, email, contact number and payment details like UPI ID or…

Cookie Policy

We use essential cookies to keep your session active and preference cookies to remember your language and lobby settings.

Account Security

Accounts are protected by password hashing, two-factor authentication options, and automatic session expiry after periods of inactivity.

Data Retention

Account data is retained for as long as your account remains active and for the statutory period thereafter as required…

Your Rights

You have the right to access, correct or request deletion of your personal data held by us.

Requesting Changes

To update personal details linked to your account, log in and use the account settings page.

Frequently Asked Legal Questions

These questions address the legal and policy topics that come up most often. If your question is not covered here, reach out via the legal contact channels listed above and we will respond promptly.

Access depends on local law in your specific state or region. Where Indian law permits online gaming activity, you may open and operate an account. It is your responsibility to verify that access is lawful in your jurisdiction before registering.

We hold your registration details, transaction history, device and session logs, and any documents submitted during identity verification. You can request a full copy of the data we hold by contacting our legal team via the email channel.

Send a written deletion request to our legal email address from your registered email account. We will process the request within the timeframe required by applicable law and confirm when deletion is complete, subject to any statutory retention obligations.

Essential cookies keep your session running; preference cookies remember your settings such as language and lobby layout. Analytics cookies require your consent. You can manage all non-essential cookie categories via the cookie settings panel at any time.

After account closure, we retain your data for the minimum statutory period required by applicable law — typically for audit and anti-fraud compliance. Once that period expires, your personal information is securely and permanently deleted from our systems.

Submit a formal written notice to our legal email address. Include your account reference, a clear description of the dispute, and any supporting documents. We acknowledge receipt within one business day and provide a case reference for tracking.

Yes. We notify you of any material changes to our terms via your registered email or through an in-platform notice before the changes take effect. Continued use of your account after notification confirms your acceptance of the updated terms.